Privacy Policy

Effective Date: December 9, 2025

Thank you for using this service, which is owned and operated by Birds Barbershop, its affiliates, subsidiaries and related entities (collectively “Birds Barbershop,” “we,” “us,” or “our”). We take privacy and data security seriously and are committed to transparency in the collection and use of your Personal Information. We have prepared this Privacy Policy to help you understand how we collect and use your Personal Information, the choices you have for controlling your Personal Information and the circumstances under which we may share such information with others. This Privacy Policy forms part of the Terms of Use that govern your use of the Service.

This Privacy Policy (this “Policy”) applies to Personal Information collected about you through our brand websites and mobile applications (“platforms”), our salon technologies used at your favorite Birds Barbershop salon, and our interactions with you through social media (collectively, the “Services”). This Policy does not cover the privacy practices of any of our brand franchisees outside of Birds Barbershop’s approved systems. For more information about franchisees’ collection and use of your Personal Information, contact your local salon.

Definitions

The term “Content” refers to all of the software and code comprising or used to operate the Service, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on the Service, including User Generated Content.

The term “Feedback” refers to the Content you post on or through the Service that is specifically about how we can improve the Service and the products and services we make available through the Service.

The term “Personal Information” means any information, in any form, about an identified or identifiable individual, including an individual whose identity may be inferred or determined from such information.

The term “User Generated Content” refers to all of the photographs, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions, or other content, any of which may include Personal Information, that you post (a) on or through the Service, or (b) on any social media platform with a hashtag that relates to one or more of our brands, and that you give us permission to use. Examples include comments posted to discussion boards and photographs you may post on the Service.

Quick Links
Personal Information We Collect and Use
How We Disclose Personal Information
Cookie Policy
De-Identified and Aggregate Information
Legal Categories of Personal Information
Your Rights and Choices
Steps We Take to Safeguard your Personal Information
Children’s Online Privacy
Information for Users Outside the United States
Personal Information Retention
Links to Third Party Sites
Updates to the Policy
Contact Us
Personal Information Privacy Chart
Personal Information We Collect and Use

Birds Barbershop uses Personal Information it collects directly from you, automatically from your device, or from third party providers. Below we describe the Personal Information we collect from various sources and the purposes for which we use the data. Please note, those laws that apply to the processing of Personal Information (including regulations, guidelines, government-issued rules, and court opinions interpreting laws) may require us to describe our processing using certain terms or in a specific way. Although we have tried to use terms consistent with data protection laws in the jurisdictions where we have salons or direct our Services, we are not always able to use terms that may be used in your jurisdiction. If you have any questions about this Policy, please contact us.

A. Information You Provide

Birds Barbershop collects the Personal Information you provide directly to us when you use the Service.

Account Registration and Login: When you register for an account, download our mobile applications (the “App”), and/or subscribe to our digital products, services, and loyalty and subscription programs, we may collect your name, gender identity, phone number, email address, password, communication preferences, and other information you choose to share with us.
Scheduling, Check-Ins and Appointments: Where available, our Services may support scheduling, check-ins and appointments through our platforms. To allow you to set or check in for appointments, or to send reminders, we may collect your name, email address, phone number, appointment information (location, stylist, services, service date, check-in time), and communication preferences.

Communicate and Respond to Inquiries: We collect any Personal Information you submit on or through the Service when you provide Feedback or contact us with questions. This may include first and last name, email address, phone number, location information, inquiry and comments.

Contests, Giveaways, and Sweepstakes: When you enter contests, we may collect your name, email address, mailing address, and phone number so we can notify you if you win. Where required, we may also collect tax reporting information.
Process Transactions: We may process transactions through our website, such as the purchase of gift cards. We may collect recipient name, recipient email, sender name, sender email, delivery date, value, quantity, message, transaction details, billing address, and phone number.

Marketing: User Generated Content you submit may be visible to the public and used in advertising campaigns or promotions. We may or may not use your name, and we may or may not seek consent. Do not submit content you do not wish to make public.
Improve Our Services: When you participate in surveys or provide feedback, we may collect survey responses, opinions, age, gender, and location.

B. Information Collected by Third Parties

Birds Barbershop may receive Personal Information about you from service providers, including:
Process Transactions: Our third-party payment processors may share certain Personal Information with us, such as name, card type, transaction details, billing address, and billing ZIP code.
Account Registration and Login: You may choose to register or log in using a third-party social media platform (e.g., Facebook). By doing so, you authorize that platform to provide certain information about you, such as your name and social media handle.
Fulfill Transactions: If someone orders a gift card for you, they may provide your name and email address so we can deliver it.
Safety and Security: We may collect IP addresses, email addresses, browser information, and device data from third parties to protect our platforms and ensure security.

C. Information Collected Automatically

When you visit our platforms, we may collect information automatically, including IP address, operating system, browser information, device information, date/time of visit, pages viewed, and actions taken. We also collect marketing-related information such as advertising identifiers (e.g., IDFA), location information, and interactions with our communications. We use analytics tools to evaluate usage and improve user experience.

D. Other Purposes
We may also use Personal Information to operate, evaluate, and improve our business; maintain and improve services; support safety and security; comply with legal obligations; and protect the rights and property of Birds Barbershop, its employees, customers, and users.

How We Disclose Personal Information
We may share Personal Information with:
Service Providers: Third-party vendors who design, operate, or host the Service; send emails or push notifications; conduct surveys; or support promotional efforts.
Business Partners: Third parties who process payments, prevent fraud, perform audits, or sponsor promotions. Where required, you may be asked to opt in before we share information.
Other Parties: Affiliates, manufacturers, and licensors who may use information consistent with this Policy.
With Your Consent: User Generated Content you submit may be used or shared publicly.
To Comply with Laws: We may disclose information to comply with legal obligations or to protect our rights and those of others.
Social Media Platforms: If you choose to share content or link accounts, information may be shared with those platforms.
Ad Servers: We may share certain data for targeted advertising, where permitted by law.
SMS Originator Opt-in Data and Consent: Birds Barbershop does not sell or share mobile phone information with third parties for marketing or promotional purposes.

Cookie Policy
Birds Barbershop uses cookies and similar technologies to collect information automatically. Cookies may be essential, used for targeted advertising, personalization, or analytics. We use tracking technologies to analyze how visitors use the Service, support site functionality, personalize the user experience, and maintain items in your cart.

De-Identified and Aggregate Information
We may de-identify or aggregate information for business purposes, including improving services, maintaining security, analytics, and other legitimate uses.

Legal Categories of Personal Information
Certain laws require disclosure of the “legal categories” of Personal Information collected. A complete chart is included at the end of this Policy.

Your Rights and Choices
Depending on your jurisdiction, you may have rights including access, correction, deletion, opting out of targeted advertising, portability, opting out of sales/sharing, opting in for sensitive data, objecting to automated decision-making, and appeal rights. Requests may be submitted through our Webform or by contacting us.

Steps We Take to Safeguard Your Personal Information
We maintain reasonable administrative, physical, and technological measures to protect Personal Information. However, no system is fully secure, and we cannot guarantee protection against unauthorized access.

Children’s Online Privacy
The Service is not intended for children under sixteen (16). If a child has submitted Personal Information without parental consent, please contact us so we may take appropriate action.

Information for Users Outside the United States
By using the Service, you consent to the transfer of your information to the United States, where data protection laws may differ from those in your country.

Personal Information Retention
We retain Personal Information as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request deletion via email at shoutout@birdsbarbershop.com.

Links to Third Party Sites
Our website may include links to third-party websites beyond our control. Please review their privacy policies for details on their practices.

Updates to the Policy
We may update this Policy as our Services evolve or as laws change. Updates will be posted on birdsbarbershop.com.

Contact Us
To contact us regarding this Privacy Policy or our privacy practices, you may use our Webform, or mail or email us at:
Birds Barbershop
Attn: Privacy Officer
1902 South Congress
Austin, TX 78704
Email: shoutout@birdsbarbershop.com

Prior versions of this Privacy Policy are available upon request.

Personal Information Privacy Chart
In the preceding twelve months, we may have disclosed or shared certain categories of Personal Information for business purposes as required by law, including identifiers, customer records, protected classification characteristics, commercial information, internet activity, geolocation data, and sensitive Personal Information.

Birds Barbershop does not, and has no actual knowledge of, selling or sharing the Personal Information of consumers under sixteen (16) years of age.